1. Neglecting mobile optimization
2. Failing to use call-to-actions
3. Lack of social media presence
4. Ignoring online reviews
Online reviews are an important factor in the decision-making process for many consumers. In fact, a recent survey found that over 80% of consumers read online reviews before making a purchase. This means that it’s crucial for home services companies to pay attention to their online reviews and address any negative feedback. Unfortunately, many home services companies ignore online reviews or only respond to the positive ones. This can give the impression that they don’t care about their customers’ experiences. Make sure to regularly check your online reviews and respond to both positive and negative feedback. This can help to build trust and establish your business as a customer-focused organization. Our online reputation management services can help you mitigate any negative feedback by helping you generate positive reviews and ratings using our technology, ensuring that your online reputation accurately reflects the high-quality services you provide.